Privacy Policy
Effective date: [DATE]
JF Injury Law (“the firm,” “we,” “us”) respects your privacy. This policy explains what information we collect through jfinjurylaw.com and our phone and text lines, how we use it, and the choices you have. It applies to this website and to communications with our office; it does not replace the confidentiality obligations we owe clients under the rules of professional conduct, which are stricter.
Information We Collect
– Information you provide: name, phone number, email address, and the details you choose to share about your situation when you call, text, submit a form, or request a Crash Response Plan.
– Communications data: records of calls, text messages, voicemails, and form submissions, including date, time, and content. Calls to our office may be recorded or transcribed for accuracy and quality; where the law requires, you will be notified. [VERIFY recording notice practice — MT is a one-party-consent state for firm’s own calls; confirm your setup]
– Automatically collected data: standard website analytics — IP address, device and browser type, pages visited, referring source, and cookies or similar technologies used for site functionality, analytics, and advertising measurement (e.g., Google Analytics, Google/YouTube ad platforms, and call-tracking services). You can limit cookies through your browser settings.
How We Use Information
– To respond to your inquiry, provide the Crash Response Plan, and communicate with you about your potential or actual legal matter
– To operate, secure, and improve our website and intake process
– To measure advertising performance (e.g., which channel a call came from)
– To comply with legal, ethical, and professional obligations
We do not sell your personal information.
Text Messaging (SMS) Terms & Consent
By providing your phone number and submitting a form, or by texting us first, you consent to receive calls and text messages from JF Injury Law about your inquiry and, if you become a client, your matter. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of texts, or HELP for assistance. Opting out of texts does not affect your matter; we will use other contact methods.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to deliver the messages through our text-messaging service providers.
How We Share Information
– Service providers that help us operate — website hosting, our client relationship and communications platform, form and scheduling tools, call tracking, and analytics — under obligations to protect your information and use it only to provide services to us.
– Professional and legal obligations: as required by law, court order, or the rules governing lawyers, or to protect the rights and safety of any person.
– With your direction: for example, co-counsel or a firm we refer your matter to, with your knowledge.
Data Retention & Security
We retain inquiry and client information as long as needed for the purposes above and as required by our professional record-keeping obligations, then delete or anonymize it. We use reasonable administrative and technical safeguards appropriate to a law firm; no method of transmission or storage is completely secure, and information you submit through the website before an attorney-client relationship exists is sent at your discretion.
Your Choices & Rights
You may opt out of texts (reply STOP), request a copy of the information we hold about your inquiry, or ask us to correct or delete it, subject to our legal and professional retention obligations. Contact us using the information below. Depending on where you live, you may have additional rights under applicable law.
Children
This website is not directed to children under 18, and we do not knowingly collect information from them online. Inquiries about a minor’s injury should be made by a parent or guardian.
Changes
We may update this policy from time to time; the effective date above reflects the latest version. Material changes will be posted on this page.
Contact
JF Injury Law · 1004 Division Street, Billings, MT 59102 · (406) 500-5050